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Internal Sales Administrator – Durban


GRS – Durban


Reporting to: 

Sales Manager


An opportunity exists at GRS – Durban for an Internal Sales Administrator with the following requirements


Main purpose of the job


The purpose is to maintain and grow customer base and market share by promoting and selling Global Roofing Solutions and its world class products with world class service and competitive pricing. The role requires meeting of prescribed sales targets. .

Qualifications and Experience required

  • Matric Certificate 

  • Relevant Sales/Marketing diploma/degree will be an advantage 

  • Computer Literacy is essential (MS Office) 

  • Syspro or similar experience is required 

  • Minimum 3 years’ experience as a sales representative in the steel industry is essential 

  • Sound knowledge of and experience in the South African roof sheeting industry is preferred 

  • Excellent interpersonal and communication skills 

  • Must be able to work independently 

  • Must be able to work under pressure

Duties and Responsibilities

  • Deal with all walk-in and phone-in clients 

  • Ensure increased customer awareness and maintain/increase market share 

  • Ensure optimal growth by providing excellent customer service 

  • Meet and improve annual budgets – inherent requirement 

  • Client queries are responded to timeously. 

  • Deliveries are followed up on whenever necessary. 

  • Written (typed) quotations are provided to customers. 

  • Customers are visited on a regular basis. 

  • Ensure customer credit limits are in line with budgeted sales. 

  • Assist tender pricing when in office 

  • Analyse customer needs by reporting on calls made to customers and submit to the branch manager on a weekly basis 

  • Assist with follow up on orders in the factory (backlog report) and communicate progress to customers 

  • Check material availability when quoting 

  • Assist to maintain customer pricelists and customer data base 

  • Assist with monthly material forecast 

  • Assist customers with cutting lists / drawing office requests 

  • Assist with credit applications and sales rep reports for the debtors department 

  • Assist with the resolve of customer complaints 

  • Assist customer with technical info, brochure and installation procedures 

  • General admin / own filing 

  • Assist with additional tasks as requested by management from time to time


Market Related, commensurate with the Company policy


Closing date

Close of business 12 September 2023


Please forward a detailed CV to


Please copy/inform your line Manager when applying for any internal vacancy


“Our recruitment process is in line with our employment equity policy”


A short list of qualified candidates will be drawn up within a week after the closing date and these applicants will be contacted for an interview. If you have not heard from us within 5 days after the closing date, you may assume that your application was not successful.

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