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Apply now to join a dynamic and innovative team


Operations Manager / Factory Manager


GRS – Isando


Reporting to: 

General Manager

An opportunity exists at GRS – Isando for an Operations / Factory Manager with the

following requirements:


 Main purpose of the job


The Operations / Factory Manager will be responsible for the execution of the agreed daily

manufacturing plan, coordinating and control of the manufacturing processes within the sheeting



The incumbent will ensure:

• that goods and services are produced efficiently,

• and that the correct quantity is produced at the right cost in accordance with the respective

sales order;

• the correct level of quality and delivered within agreed lead times OTIF.


The incumbent will be responsible for the managing of all the Operations / Factory required to fulfill

annual Production requirements, and final delivery to the finished goods warehouse; this is to be

affected within approved budgets, scrap levels and output/efficiency targets, while ensuring the

worker force safety is maintained and that the factory remains legally compliant. The incumbent

must be able to lead the production team in a meaningful and co-ordinated manner, that will ensure

a stable and team orientated work ethic exists. Strong labor relationships are essential.

Qualifications and Experience required

  • Matric 

  • Diploma and or Degree Purchase Management / Supply Chain 

  • Minimum 3 y

  • • Matric/Grade 12

  • • National Diploma in Production, Operations or Sales Management

  • • Degree or Post Graduate Degree would be an advantage

  • • Minimum 5 years’ experience of local roof industry

  • • Minimum 10-15 years’ experience in operations and manufacturing

  • • Minimum 6 – 10 years’ experience in a management position

  • • A Mechanical/Electrical background in Roll milling operations processes and equipment is

  • advantageous

  • • Minimum 5 years’ experience using Microsoft packages

  • • Strong labour relationships are essential

  • • Knowledge of machine set up, roll settings is advantageous, as well as the respective methods

  • of fault finding and resolution

  • • Sound understanding of Production management

  • • Excellent oral and written communication skills• Skills / Attributes

  • o Persuasion – Persuading others to change their behavior

  • o Critical thinking – Using logic and reasoning to identify the strengths and weaknesses of

  • alternative solutions, conclusions, or approaches to problems

  • o Active listening – Giving full attention to what other people are saying, taking the time to

  • understand the points being made.

  • o Judgment and decision making – Considering the relative costs and benefits of potential

  • actions to choose the most appropriate one

  • o Negotiation and conflict management skills - Bringing others together and trying to reconcile

  • differences.

  • o Fluency of ideas – The ability to come up with several ideas about a topic

  • • Problem solving – The process of working through details of a problem to reach a solution

  • • Experience of working at a senior level, with good communication skills at both external parties

  • and business audiences

  • • Experience of working in an FMCG environment and liaising with all levels of employees and

  • stakeholders

  • • Good communication skills with both external parties and business audiences

  • • Employee management and departmental performance management skills

  • ears’ experience in a similar position within the steel / roofing industry is essential. This includes purchasing (local & imports), inventory management 

  • Microsoft Proficiency 

  • Working knowledge and Understanding of Syspro 

  • Knowledge of Steel / Roofing equipment and manufacture 

  • Analytical skills are essential 

  • Excellent interpersonal skills, ability to communicate on all levels are all essential skills to execute this position successfully 

  • Service excellence to internal customer and to a lesser extent external customers is not negotiable, be a team player 

  • Intermediate Excel skills 

  • Aptitude for figures – Math and Numeracy 

  • Inventory Management and Distribution Management of steel products. 

  • Knowledge of roofing and construction or similar products and Raw Material used in Steel Metal Industry 

  • Ability to Prioritize according to deadlines and urgency. 

  • Deadline Driven 

  • Ability to work under pressure. 

  • Conflict Resolution Skills - manage realistic deadlines expectations for procurement with internal stakeholders 

  • Attention to detail and Accuracy of information flow. 

  • Accurate reporting without compromising cost and quality of products. 

  • Ability to build strong relationships with suppliers and internal stakeholders. 

  • Experience of working in an FMCG environment and liaising with all levels of employees and stakeholders. 

  • Excellent oral and written communication skills with both external parties and business audiences. 

  • Ability to correctly interpret Standard Operating Procedures and apply it.

Duties and Responsibilities

  • • Customer Focus is essential

  • • Responsible for the successful management of the production capabilities which will be

  • alignment of needs of the Branch’s customers to meet the overall objectives & strategies of the

  • company

  • • Responsible for the sustainability of the existing manufacturing startegy

  • • Support the strengthening of customer relationships, by understanding their needs, and driving

  • the GRS process whilst maximising yield and profitability through the operations

  • • Effectively communicate the GRS Vision & Values internally within the manufacturing operation

  • • Deliver the Exceptional

  • • Financial management:

  • o Manage and reduce costs of the sub-function

  • • Performance management:

  • o Ensure sub-functional strategic plan is implemented through disciplined execution processes

  • o track implementation and provide feedback to managers

  • o Coordinate functional/cross-functional activities to ensure functional alignment

  • o Maintain high performance standards

  • o Track and drive functional targets/goals and hold staff accountable for achieving results

  • • Continuous improvement and functional change: lead functional improvement and create a

  • culture of continuous improvement and change agility in function

  • • Engagement/communication: Communicate and engage all employees across all disciplines

  • • Engage with managers, operations and cross-functionally with peers

  • • Governance: Ensure function adheres to governance, policies, and standards, statutory and

  • legal compliance. Entrench a culture of discipline

  • • Performance management: Clarify roles/responsibilities and expectations. Define individual

  • performance standards, monitor, and measure performance and reward and recognize high

  • performance. Apply consistent performance and consequence management and take prompt

  • action against non-performance

  • • Talent development: Actively manage talent through regular assessment of employees’

  • strengths, development needs and development progress. Provide ongoing mentoring, coachingand development feedback to employees. Manage the functional talent pipeline and succession

  • planning process. Promote a culture of continuous learning. Encourage and empower team to

  • make decisions

  • • Culture/functional climate: Embody, translate, and entrench culture and values in function and

  • address behaviours that undermine values. Foster effective teamwork and unity. Create an

  • environment in which people are inspired to perform and a high-performance culture

  • • Communication/engagement: Proactively address conflicts and initiate difficult conversations

  • • Team development: Develo


Market Related, commensurate with the Company policy


Closing date

Close of business 15th April 2024


Please forward a detailed CV to


Please copy/inform your line Manager when applying for any internal vacancy

“Our recruitment process is in line with our employment equity policy”


A short list of qualified candidates will be drawn up within a week after the closing date and these applicants will be contacted for an interview. If you have not heard from us within 5 days after the closing date, you may assume that your application was not successful.

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